WhatsApp Business for Zendesk

Scale your WhatsApp support channel with instant Zendesk integration. Connect WhatsApp Business to Zendesk and use every chance to talk to your clients, understand their needs and satisfy their dreams. You can even reach your contacts first and chat with groups.
HAPPY TO BE
We are proud of brands using our integrations across the globe to support their customers in Instagram

Zendesk ticketing Integration

  • Reply to your customer WhatsApp requests within Zendesk
  • Multiple agents can serve customers simultaneously
  • Your customers will be able to send you Text, Voice, Photos, Videos, and Documents
  • Your agents can send back pictures and documents

Proactive messages

  • Proactive messaging to your contacts
  • Proactive messages to groups
  • Broadcast messages to contact lists (coming soon)

Proactive messages

  • Proactive messaging to your contacts
  • Proactive messages to groups
  • Broadcast messages to contact lists (coming soon)

Advanced Features

  • Use macros, triggers, and ticket assignments the same way you used to work with e-mails
  • Utilise Zendesk SLAs and Explore reporting
  • WhatsApp group chats are supported
  • No Suite is required, works with Support Legacy plans
  • Use Zendesk mobile app to reply to customers

Easy connection

  • Fast connection via QR code. No Facebook integration is required.
  • Reliable connection. With multi-device, you don't need to keep your smartphone connected.

Easy connection

  • Fast connection via QR code. No Facebook integration is required.
  • Reliable connection. With multi-device, you don't need to keep your smartphone connected.

Pricing

Flexible plans and optional addons for all businesses and all budgets
Beginner
per month
$29
Flat rate.
1 WA number and 2000 messages per month
Start your free trial
Leader
per month
$99
Flat rate.
5 WA lines and 50 K messages per month
Start your free trial
Detailed pricing
Beginner
Professional
Leader
Additional lines above 5
$39
Unlimited messages
$399
Receive text and media
Send Images, Videos and Documents
Receive messages from group chats
Send proactive messages to contacts
Send proactive messages to group chats
Unlimited reply window

FAQ

Yes, just scan QR code with your smartphone and start receiving WhatsApp chats as tickets in your Zendesk.

Time proven solution

We help businesses of all sizes to support their customers in instagram since 2018
12M+

messages delivered montly
280M+

conversations powered in the last year
1400+

businesses use across the world
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