Turn YouTube channel video comments to tickets
and reply to them via Zendesk

OAPPS Comments for YouTube

HAPPY TO BE

We are proud of brands using our integrations across the globe to support their customers in YouTube

Easy to connect

You can connect to any YouTube channel you own
Connect any other channel via channel ID
The app will scan for all of your videos and start pulling comments automatically.

Install now

Zendesk Reporting

Use standard Zendesk reports to analyse:

Comments topics stats for each video in your channel
Number of answered comments
Average reaction time
Any other metric calculated in Zendesk Explore

Free trial

Zendesk Reporting

Use standard Zendesk reports to analyse:

Comments topics stats for each video in your channel
Number of answered comments
Average reaction time
Any other metric calculated in Zendesk Explore

Try Now

Pricing

Flexible plans and optional add-ons for all businesses and all budgets

Beginner

per month

$14.99

Normal update rate
1 YouTube Channel

Start free trial

Professional

per month

$29

A enhanced video update rates
4 Youtube Channels

Start free trial

Leader

per month

$49

10 YouTube channels
Enterprise billing and support
Annual payment plans

Start free trial

Receive video comments

Reply to video comments

Normal new comments scan rate

Faster comments scan rates

Connect to channels you own

Connect to any channel via Channel ID

Enterprise billing

The update cycles for new comments under this plan are as follows:

last 10 days

5 min

2 min

1 min

from 10 to 20 days back

30 min

15 min

8 min

from 20 to 60 days back

45 min

23 min

12 min

from 60 to 80 days back

80 min

40 min

20 min

more then 80 days back

180 min

80 min

40 min

PLEASE NOTE: The app only gathers comments from the latest 100 videos that you've uploaded.
Start from a free trial for 2 weeks and see all the pros from inside!
To avoid the step with card details during the installation, use the coupon code NOCC and add a card after a free trial.

FAQ

The interval changes dynamically depending on video popularity and age. We aim to check every 30 minutes for the new videos.

YouTube Terms of Service | Google privacy policy | Revoke application account access

Cookies managing

Cookie Settings

Cookies necessary for the correct operation of the site are always enabled.
Other cookies are configurable.

Essential cookies

Always On. These cookies are essential so that you can use the website and use its functions. They cannot be turned off. They're set in response to requests made by you, such as setting your privacy preferences, logging in or filling in forms.

Analytics cookies

Disabled

These cookies collect information to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customise our Websites for you. See a list of the analytics cookies we use here.

Advertising cookies

Disabled

These cookies provide advertising companies with information about your online activity to help them deliver more relevant online advertising to you or to limit how many times you see an ad. This information may be shared with other advertising companies. See a list of the advertising cookies we use here.